Privacy Policy

Who We Are

C R Smith & Son is a roofing business based in Spalding, Lincolnshire. For any questions about this policy or your data, contact us at info@crsmithandsons.co.uk or 01775 739553.

The data controller for this website is C R Smith & Son, Hawthorns, Clay Lake, Spalding, Lincolnshire PE12 6BL.

How We Handle Enquiry Data

When you send an enquiry through a form on this site, or contact us by phone or email, we collect the details you give us (such as your name, contact details and a description of the work) so we can respond to your enquiry and quote for the job.

• Lawful basis. We handle your enquiry data to take steps at your request before entering into a contract (such as preparing a quote), and on the basis of our legitimate interest in responding to and following up enquiries about our roofing services.
• Who processes it. Your enquiry is handled by C R Smith & Son and by Digital Five, who provide and host this website and deliver form submissions on our behalf (using the email provider Postmark). A copy of each submission is retained in a secure Digital Five archive so nothing is lost in transit.
• How long we keep it. We keep enquiry details for as long as needed to deal with your enquiry and any work that follows, and then only as long as required for our records.
• Your rights. You can ask us what data we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details above.

Cookies

This website keeps cookies to a minimum. If any analytics or third-party services that use cookies are added, a cookie banner will ask for your consent first, and this policy will be updated to describe them.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.